1) When did Ningbo Superbright Technology Co.,Ltd establish?
1995

2) Is marketing center same location with production area?
No,our marketing center is in the center of Ningbo City,and production area is in Yinzhou district.

3) Samples available?
We will provide free samples of products upon customer's request. To help us decide favorably on sample requests, we ask interested customers to send comprehensive buyer information for our review. All sample shipments wil be either by air or by sea, with taxes and shipping costs paid by the customer.

4) What is PTFE?
PTFE is the common abbreviation used for Polytetrafloeraethylene, more commonly known by the trade name "Teflon," which is a registered trademark of the DuPont Chemical Corporation.

5) What is the advantage of your non-stick product compare with greaseproof paper?
Our non-stick product can last for 1000’s of uses and still work perfectly, more economical.

6) What is the advantage of your non-stick product compare with greaseproof paper?
Our non-stick product can last for 1000’s of uses and still work perfectly, more economical.

7) Benefit of your non-stick product?
No need add any oil, fat, butter, margarine, fat to the food when cooking, extremely healthy.

8) How to clean your non-stick product.
Normal cleaning with water and soap.

9) Can I cut the non-stick material?
Yes, you can cut it into any shape you prefer with scissors.

10) What shall I precautions when using non-stick oven liner?
Our non stick liner can withstand temperatures up to 260°C, 500°F - that's well above temperatures needed for frying, baking, and roasting. The liner may be damaged if it reaches 350oC.

11) Can I use the liner in a microwave?
Yes, our product can use in a microwave either.

12)I need a customized size you do not have in your list, can you make it for me?
Yes, please send us the specification and we will either make it for you, or arrange stocking it.

13) Will it harmful to our health?
No, trust in the safety of our product, they have been certified in the USA by the FDA (Food and Drug Administration).

14) I have a scratched pan; can I use your non-stick liner?
Yes, it can extend the life of your pan for many years.

15) Can I put my BBQ liner on the grill side of my BBQ?
No, non-stick liner should not come in contact with open flames or in direct contact with elements.

16) Is there a right or wrong side?
No, the liner performs equally well on both side.

17) How do I prevent the liner from sliding in the pan?
You can always put a few drops of oil in the pan before placing the liner. This creates better contact between the liner and the pan, with the liner adhering to the pan’s surface and therefore promoting better heat transmission.

18) Will the Oven liner keep my food from cooking evenly or take my food longer to cook?
No. Regardless if the Oven liner is on the bottom of your oven or on the bottom rack of your oven, you do not need to change the way you cook. The Oven liner will efficiently transfer the air and heat in your oven. There is no need to cook foods longer or worry about the food not cooking evenly. Your oven will perform the same as it did before you used the Oven liner. Only now all the spillovers and burnt on food will be caught by the Oven liner and not the floor of your oven.

19) How do I prolong the life of the Oven liner?
To preserve the nonstick qualities do not use abrasive cleaners, sharp implements or fold the Oven liner.

20) After using the Oven liner it has now changed color. Will it still work?
Yes. The Oven liner may change in color after use but it will not affect its performance. The oven liner will still catch all the spills and keep them from getting baked onto the bottom of your oven.

21) Can I use the self-cleaning mode with the Oven liner inside my oven?
No. You must remove the Oven liner before operating the self cleaning mode. The Oven liner cannot sustain temperatures above 550℉. Failure to remove the Oven liner may cause permanent cosmetic damage to your oven's interior.

22) I set my oven to self-cleaning mode and forgot to take out the Oven-liner. The liner either melted and/or turned white and now I have a white coating on the interior of my oven. Is my oven ruined?
No. Your oven will still work properly and safely. However, the white coating will cause your oven to be cosmetically altered. From our research, this coating is not removable. If you want to remove the coating, we recommend contacting your oven manufacturer to replace the inner shell of the oven. You may also continue to use the self-cleaning mode but ensure you have removed any remaining Oven liner pieces before cleaning. The Oven liner will continue to breakdown but will not impact the performance of the oven.

23) May I put it in the dishwasher?
Yes, you can but we do not advise it as you want to avoid creasing it.

24) When do I put it on the plate?
When the plate has reached the right temperature. Remove when finished and clean straight after.

25) Can I use the non stick liner for sugar craft?
Yes, Sugar craft needs a material that is both non stick and can withstand extreme temperatures, this does both.